BIG 4 BANK
Cyber security awareness
Cyber security awareness through engaging lessons.
Top completion rate for non-mandatory learning.
Adolescent Mental Health Awareness Module
Engaging learning through realistic case studies and practical scenarios.
Easily shareable between organisations to spread vital training.
Animating complex processes
Making claims processes easier through publicly available content.
Designed with customer experience (CX) strategies.
Changing high workforce turnover through online training.
Created a value-add focus for managers and improved performance.
Procedural training instructed staff in correct record-keeping processes.
Resulted in visible behavioral changes at an organisation level.
Maximising voluntary uptake
Initiative to foster equitable work environments in the public sector.
High uptake of voluntary training module, contributing to NSW Government target of 5.6% representation of people with a disability by 2027.
Blended training success
Media-rich, engaging learning suite with 100% pass rate for participants.
Time-sensitive scenarios model rapid decision-making nature of lifeguarding.
THE SMITH FAMILY
Transitioned face-to-face to online training with unlimited access for clients.
Online delivery helped reach over 1.1 million disadvantaged young Australians.
Compliance through scenarios
Accredited online training for financial services staff.
Mix of skill and knowledge based learning with real life scenarios.
Seamless user experiences
Strengthen development of nation-wide accreditation strategy.
Meeting the needs of geographically dispersed learners through transformation to online learning.
Creating cultural change
Customer service delivery reinvigorated through touchpoint experience training.
Blended learning instrumental in creating cultural change aligned with company goals.
Regulation awareness needed for employees to ensure efficacy as a statutory authority.
Ensured that capability development needs were met nation-wide in modular format allowing for future development.
Created a globally consistent work culture.
Adaptable learning content translated globally, creating a seamless onboarding experience through blended learning.