Seamless user experiences

Meat and Livestock Australia's (MLA) ultimate objective was to position online learning as a central component of the MSA accreditation strategy, thereby increasing awareness and adoption of the program.  This required a revamped online registration process and an easy, cost-effective gateway to the accreditation program across Australia. A seamless user experience was an important factor, while the platform needed to be adaptable to meet MLA’s evolving needs.

An online model was chosen to easily incorporate learning and assessment into the end-to-end process of accreditation, reducing costs and ensuring a wider reach across rural Australia. The technology considerations were important to ensure the collection and integration of information within existing databases, and to allow learners to easily and effectively access the program.